If you are facing any critical issue with your Chromebook or other ChromeOS devices, the easiest way to fix it is powerwashing the device. Powerwash resets Chromebook to be just like the new, and hence should fix most of issues related with the user account and settings. You can also use powerwash to reset owner permissions, which allows you easily change the device administrator account.
Powerwash deletes all local accounts and saved data in users’ Downloads folder. So, must backup all important files before resetting your device. You can use a USB drive or external HDD for backing up your Chromebook user data.
How To Powerwash Chromebook
Follow these steps to powerwash your Chromebook laptop:
- Open Settings panel. For this you may click on your profile picture in the lower-right corner of the screen and choose Settings in the appeared popup. Alternatively, type chrome://settings in the address bar and hit the Enter key.
- On Settings page, scroll to the bottom and click on the “Show advanced settings”, and scroll down to the powerwash option.
- On clicking the powerwash option, you would be warned that the powerwash would delete all the local accounts and data. Powerwash also requires restarting your Chromebook.
- On restart, you would be asked to add your Google account, which would also be the device administrator. Hence, you can change the device admin on Chromebook.
While the powerwash deletes all local accounts added to the Chromebook (or other ChromeOS device), this would not delete your Google account preferences or data. Also, all your previously installed apps and extensions, bookmarks and other browsing data would be synced back in minutes – as these items sync automagically across all your Chrome installations. Hence, you don’t need much efforts to powerwash and setup again your Chromebook.
If you are unable to powerwash as described above, may be because your Chromebook is not booting up or facing another issues like crash on start, you may go for Hard Reset your device. This involves removing the Chromebook battery and pressing a special reset button. Some ChromeOS devices support specific keyboard commands for hard reset. For example, you are hard reset you HP Chromebook 14 by pressing Refresh key + Power button.